What occurs in the Email Log when users are added to the CC field of an email?

In the context of the Email Log within Cornerstone OnDemand, when users are added to the CC (carbon copy) field of an email, the log will not document those CC users. This means that even though the email is sent to them, their inclusion in the CC field does not appear in the Email Log.

The primary purpose of the Email Log is to track who the primary recipients are for communications sent through the platform, and it does not include secondary recipients, which are those added in the CC field. This omission is crucial for maintaining a clear and concise record of email communications, focusing primarily on recipients who are directly addressed in the email (the “To” field). Thus, while CCed users do receive the email, they are not reflected in the email log, as the log's emphasis is solely on the main recipients.